Privacy Policy

At SEEQLE, the protection of your personal data is a priority. 

When browsing the sitewww.seeqle.com(the “Site”) and as part of our relationship, we collect personal data about you.

The purpose of this policy is to inform you of the methods by which we process this data in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data. personal data and the free movement of such data (the “GDPR”).

1. Who is the data controller?

The data controller is SEEQLE, a simplified joint-stock company, registered with the RCS of Nancy under number 809 063 142 and whose head office is located at 3 Place Simone Veil 54000 Nancy (“We”), during your navigation on our Site or as part of the management of our contractual relations.

On the other hand, when our customers use our advertising management services, we process personal data in their name and on their behalf. Our customers thus act in this context as data controllers in accordance with Article 4 of the GDPR. We act as a subcontractor. 

1. What data do we collect? 

Personal data is data that makes it possible to identify an individual directly or by cross-checking with other data. 

We collect data that falls into the following categories:

• Identification data (surname, first name, email address, telephone number);

• Data relating to your professional life (company name, position, type of company);

• Connection data (connection logs, encrypted passwords);

• Browsing data (pages viewed, date and time of connection, browser used, operating system, user ID);

• Data from recordings of telephone calls between you and our customer service (the content of the calls, their dates);

• Economic and financial data (RIB, data relating to your bank cards);

• Any information you wish to send us as part of your contact request.

Mandatory data is indicated when you provide us with your data.

 

1. On what legal basis, for what purposes and for how long do we keep your personal data?

 

 

Goals

 

Legal bases

 

Storage periods

Provide you with a demonstration of our services

Execution of pre-contractual measures taken at your request

Your data is kept for a period of 3 years from the date of collection.

Login to our platform

Performance of the contract that you or your company have entered into with Us

Your data is kept for the duration of your account. 

 

Your connection logs are kept for 1 year.

Provide you with the resources you request

Our legitimate interest in providing you with the requested resources on a durable medium

Your data is kept for a period of 3 years from the date of collection.

Carry out operations relating to the management of our customers concerning contracts, orders, invoices and monitoring of the contractual relationship with our customers

Performance of the contract that you or your company have entered into with Us

Personal data is kept for the duration of the contractual relationship.

 

In addition, your data (with the exception of your bank details) is archived for evidentiary purposes for a period of 5 years.

 

Regarding the data relating to your credit card, they are kept by our payment service provider until the termination of your subscription.

 

The data relating to the visual cryptogram or CVV2, registered on your bank card, are not stored.

Improve our services

Our legitimate interest in improving our services

Personal data is kept for 3 years.

Recording of telephone calls: 6 months from their collection

Phone call content analysis records: 1 year from collection

Create a file of customers and prospects

Our legitimate interest in developing and promoting our business

For customers: data is kept for the duration of the contractual relationship.

 

For prospects: the data is kept for a period of 3 years from your last contact, for prospecting purposes.

Send newsletters, solicitations and promotional messages

Our legitimate interest in retaining and informing our customers and prospects of our latest news

The data is kept for 3 years from your last contact with Us.

 

Respond to your requests for information

 

Our legitimate interest in responding to your requests

The data is kept for the time necessary to process your request for information and deleted once the request for information has been processed.

Comply with legal obligations applicable to our business

Comply with our legal and regulatory obligations

For invoices: invoices are archived for a period of 10 years.

 

Data relating to your transactions (with the exception of banking data) are kept for 5 years.

Process your applications

Execution of pre-contractual measures

The data is kept for the duration of the processing of your application.

Develop Site navigation statistics and Site audience measurement

Your consent 

The data is kept for 2 years.

Deliver personalized advertising

Your consent

Data is retained for 1  year.

Manage requests to exercise rights

Our legitimate interest in responding to your requests and keeping track of them

If we ask you for proof of identity: we keep it only for the time necessary to verify your identity. Once verified, the receipt is deleted.

 

If you exercise your right to object to receiving prospecting: we keep this information for 3 years.

 

1. Who are the recipients of your data? 

Will have access to your personal data:

 

1. The staff of our company;

2. Our subcontractors: hosting providers, CRM tool, audience measurement and analysis provider, electronic messaging provider, secure payment provider, questionnaire creation tool, marketing communication tool;_cc781905-5cde-3194 -bb3b-136bad5cf58d_

3. Where applicable: public and private bodies, exclusively to meet our legal obligations.

 

1. Is your data likely to be transferred outside the European Union? 

Your data is kept and stored for the duration of the processing on the servers of the WIX company, located in the European Union for the Site and on the servers of the AWS company located in the European Union for the platform.

As part of the tools we use (see article on recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured using the following tools:

 

• either the data is transferred to a country that has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the GDPR: in this case, this country ensures a level of protection deemed sufficient and adequate the provisions of the GDPR;

 

• either the data is transferred to a country whose level of data protection has not been recognized as adequate for the GDPR: in this case these transfers are based on appropriate guarantees indicated in Article 46 of the GDPR, adapted to each service provider , including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism.

 

• or the data is transferred on the basis of one of the appropriate safeguards described in Chapter V of the GDPR.

1. What are your rights over your data?

You have the following rights with regard to your personal data:

 

• Right to information: this is precisely why we have written this policy. This right is provided for by Articles 13 and 14 of the GDPR. 

 

• Right of access: you have the right to access all of your personal data at any time, under Article 15 of the GDPR.

 

• Right of rectification: you have the right to rectify at any time your inaccurate, incomplete or obsolete personal data in accordance with Article 16 of the GDPR

 

• Right to limitation: you have the right to obtain the limitation of the processing of your personal data in certain cases defined in Article 18 of the GDPR.

 

• Right to erasure: you have the right to demand that your personal data be erased, and to prohibit any future collection for the reasons set out in Article 17 of the GDPR

 

• Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a violation of the applicable texts. (Article 77 GDPR)

 

• Right to define directives relating to the storage, erasure and communication of your personal data after your death. 

 

• Right to withdraw your consent at any time: For purposes based on consent, Article 7 of the GDPR indicates that you can withdraw your consent at any time. This withdrawal will not call into question the legality of the processing carried out before the withdrawal.

 

• Right to portability: under certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data that you have provided to us in a standard machine-readable format and to require their transfer to the recipient of your choice.

 

• Right to object: under Article 21 of the GDPR, you have the right to object to the processing of your personal data. Note, however, that we may continue to process them despite this opposition, for legitimate reasons or the defense of legal claims.

 

You can exercise these rights by writing to us at the contact details below. We may ask you on this occasion to provide us with additional information or documents to prove your identity. 

 

1. What cookies do we use?

 

To find out more about the management of cookies, we invite you to consult our Cookies policy.

1.  Contact point to exercise your rights 

Contact email:privacy@seeqle.com

 

Contact address: 3 Place Simone Veil 54000 Nancy

1. Amendments

We may modify this policy at any time, in particular to comply with any regulatory, jurisprudential, editorial or technical developments. These modifications will apply on the effective date of the modified version. You are therefore invited to regularly consult the latest version of this policy. Nevertheless, we will keep you informed of any significant changes to this privacy policy.

Entry into force: 01/08/2022